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Order Cancellation

You can modify or cancel your order within 24 hour of order placement. If your order has already been prepared at the time of cancellation, you may see a pending authorization hold charge on your selected method of payment. This authorization will remain on your card until it is expired by your bank (typically 5 - 7 days).

 

Exchange and Returns

​Due to the outbreak of COVID-19, and due to health concerns, all sales are final, no exchange or returns.

 

Product Quality Assurance

We aim to provide our customers with high-quality products and services. Our products are 100% authenticity guaranteed.  Should you have any issue with the product and services you encountered, please do not hesitate to contact us through the website contact portal or through our customer service email at info@cosmomedspa.com